Christopher D. Clausen <cclausen@illinois.edu>
503 Luria LN | Champaign IL 61822 | (217) 351-6483
EDUCATION
8/1999 - 12/2009 University of Illinois, Urbana-Champaign
Bachelor of Science in Computer Science
TECHNICAL SKILLS
- Working with Ethernet networked devices
- Working with TCP/IP networking protocols and network topology
- Understanding the ISO 7-layer networking model
- Intel x86 hardware and system architecture
- Managing Microsoft Windows NT/2000/2003/2008/2012 Servers (15+ years)
- Managing Microsoft Windows 95/98/NT/2000/XP/Vista/7/8/10 Desktops (20+ years)
- Using Microsoft Office 97/2000/2003/2007/2010/2013 (10+ years)
- Managing Sun Microsystems (now Oracle) Solaris 8/9/10 servers
- Managing IBM AIX 5.x servers
- Managing GNU/Linux on SPARC, x86, PowerPC, or Alpha (10+ years)
- Managing OpenBSD servers
- Maintaining Microsoft Active Directory (10+ years)
- Installing and maintaining Microsoft and/or ISC Bind DNS servers
- Maintaining Microsoft Exchange Server 2003, Outlook Web Access, Active Sync
- Installing and configuring Microsoft Routing and Remote Access PPTP VPN
- Installing and Maintaining FileMaker Pro, Microsoft SQL, MySQL database servers (10+ years)
- Configuring and maintaining ISC and Microsoft DHCP services (10+ years)
- Installing and maintaining Microsoft IIS 5/6/7/8 and Apache 1.3/2.x web servers (10+ years)
- Configuring and maintaining Microsoft Hyper-V servers and virtual machines
- Configuring and maintaining Microsoft Terminal Services / Remote Desktop Services (10+ years)
- Install, configure and maintain Chip PC Xcalibur Global thin client software
- Evaluation and setup of various thin clients (ChipPC, SunRay, etc.)
- Setting up and Managing Microsoft Distributed Filesystem (Dfs) (10+ years)
- Configuring McAfee Virus Scan and ePolicy Orchestrator (ePO) management software
- Installing and maintaining Nagios for monitoring (10+ years)
- Maintaining Xerox Docushare document management software
- Perform security and network auditing
- Configuring storage (SAN, RAID, iSCSI) sub-systems
- Programming experience with Perl, shell scripts, batch files, C, C+, Java, Python (10 years)
- Advanced knowledge of Kerberos authentication and OpenAFS filesystem
- U of Illinois technologies including Shibboleth, IRIS (network switch management,) DHCP/DNS (IPAM appliance)
- Installing and maintaining Microsoft Lync / Skype for Business clients
EMPLOYMENT
National Center for Supercomputing Applications - University of Illinois (Urbana IL)
Senior Security Engineer (March 2016 - current)
- Scan and monitor systems for security issues
- Provide guidance for operators for securing systems
University of Illinois - Technology Services at Swanlund (Urbana IL)
Senior Systems Engineer (Oct 2012 - Mar 2016)
Assistant Director of Information Technology (Dec 2014 - Mar 2016)
- Server management and backup procedures on Windows 2003/2008/2012 and Linux
- Server management for Hyper-V virtual machines
- Server management for multiple instance Microsoft SQL Servers
- Management of Microsoft Distributed Filesystem (Dfs) for shared file space
- Desktop management for Windows XP/7/8 and Mac OS X (about 1800 systems)
- Endpoint management and software deployment using WSUS, McAfee ePO, OCS Inventory and Secunia CSI
- Configure and maintain IIS 7/8 on Windows 2008/2012 including Shibboleth authentication
- Configure and maintain Apache/MySQL servers on Ubuntu GNU/Linux
- Configure and maintain FileMaker Pro Server
- End user support for Microsoft Lync / Skype for Business
- Microsoft PPTP VPN
University of Illinois - Office of the Chancellor (Urbana IL)
Systems Engineer (Oct 2010 - Oct 2012)
- Server management and backup procedures on Windows 2003/2008 and Linux
- Management of Microsoft Distributed Filesystem (Dfs) for shared file space
- Migration from Microsoft Exchange 2003 server to campus Exchange 2010
- Desktop management for Windows XP/Vista/7 and Mac OS X (about 1000 systems)
- Endpoint management and software deployment using WSUS, OCS Inventory and Secunia CSI
- Configure and maintain IIS 6/7 on Windows 2003/2008
- Centrex telephone migration to Microsoft Lync
- ChipPC thin client management
- Microsoft PPTP VPN
University of Illinois - Office of the Chancellor (Urbana IL)
Network Specialist I (May 2007 - Sep 2010)
- Desktop support for Windows XP/Vista/7 and Mac OS X (about 1000 systems)
- Fileserver and backup procedures on Windows 2003/2008 and Linux
- Microsoft Exchange 2003 - server and user support
- Patch management and software deployment using WSUS and OCS Inventory
- Microsoft PPTP VPN
- Install, configure and maintain Microsoft IIS 6 and 7
- Migration to Microsoft Distributed Filesystem (Dfs) for shared file space
- ChipPC thin client deployment and management
University of Illinois - Extra Help (Urbana IL)
Various titles (May 2005 - May 2007)
- End user desktop support for several departments on campus
- Standard department level fileserver, webserver and backup
- planning migration from standalone systems to Active Directory
Prominic Technologies (Savoy IL)
Intern (May 2004 - August 2004)
- Developed a working knowledge of High Availability setup on Alteon WebOS
- Built strong understanding of iSCSI target and initiator SAN software
- Helped with various Windows, Linux, and Solaris administration tasks
University of Illinois - Beckman Institute for Advanced Science and Technology (Urbana IL)
System Administrator (May 2002 - May 2004)
- Performed security audits, maintain user and machine control lists
- Designed and executed backup schedules 500 GB of data across multiple servers
- Full diagnostics and support for multiple platform PC across 4 sites
- Extensive work streamlining and maintaining administrative procedures
University of Illinois - Speech Communication (Urbana IL)
System Administrator (April 2001 - January 2003)
- Windows 2000 Active Directory Administration
- Developed and maintained network topologies in research and production environments
- Primary support for 50 academic personnel and 30 lab PCs / Macintoshes
- Recommended all computer purchases for the Department
- Multi-cast imaging/cloning of systems/ general network/computer support/troubleshooting
Deere & Company (Moline IL)
System Architect (May 2001 - August 2001)
- Wrote system administration scripts in Perl to automate admin processes
- Developed a working knowledge of Interwoven's TeamSite Software
- Built strong understanding of Sun Microsystem's Solaris operating system
Meijer, Inc. (Columbus OH and Champaign IL)
Sporting Goods Clerk (June 1995 - January 2002)
- Stock shelves
- Assist customers
- Experience using IBM CICS
- Experience with large inventory control and just in time delivery system
VOLUNTEER WORK
Association for Computing Machinery (Urbana IL)
System Administrator (Fall 2002 - Fall 2005)
- Architected OpenAFS filesystem layout for the acm.uiuc.edu cell
- Installing, configured and maintain OpenAFS Distributed Filesystem
- Manage AIX Tivoli client for backups of OpenAFS storage
- Migrated environment from NFS to OpenAFS
- Maintain and improve MIT Kerberos infrastructure
- Wrote and maintain various Perl scripts that perform SysAdmin duties
- Maintain Linux on alpha, sparc, powerpc and x86 hardware
- Maintain Windows on x86 and some powerpc hardware
- Maintain Solaris on x86 and sparc hardware
- Maintain AIX on an IBM J40 and B50
- Install, configure and maintain Windows 2003 Server Terminal Services for 300 users
- Architect, install and maintain, a highly customized Windows 2003 environment
- Implemented a test setup for WebDAV directly into OpenAFS filesystem via Kerberos authentication
- Implemented single-sign-on (via OpenSSH) with Kerberos/GSSAPI on AIX, Solaris, Linux, Windows and Mac OS X
- Implemented diskless iSCSI booting for a Linux powered soda vending machine
- Implemented system wide mail delivery into OpenAFS for 300 users
Association for Computing Machinery (Urbana IL)
Secretary (April 2002 - April 2003)
- Took meeting minutes
- Edited and published the Banks of the Boneyard Newsletter
- Experience managing many simultaneous tasks
Association for Computing Machinery (Urbana IL)
Vice Chair (April 2003 - April 2004)
- Assisted chairperson
North Education Community Computer Center (Columbus OH)
System Administrator (February 1997 - August 2000)
- Rolled out 11 PCs using Norton Ghost with Windows 95/98 and various applications
- Developed and implemented group-level security for NT 4.0 Server and Windows 95/98 clients